i ordered what i thought was a simple script on Oct 12th. it was mailed then subsequently sent back in error.
that is where the "fun" begins. Four instances of being told item was shipped and it wasn't shipped. Countless phone calls and emails with no resolution. Tons of apologies but no resolution.
I would NEVER use their services again. first, last and only time. Would have preferred to use the local pharmacy, at least they order if a product isn't readily available and you have it in a few days. They inform you of pick up.
I had to call each time to check status, try to obtain tracking number. Each time I was given the run around that tracking number not available. Be honest with customers, we may not like the answer but prefer honesty. You didn't have a tracking number because the order never went out...plain simple and to the point.
Again never using their services again.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like:
False information and delay in getting product.